MissingBridge Refund Policy
Last updated: 2025.01.01
1. Introduction
This refund policy describes your rights and limitations regarding refunds for purchases made within the MissingBridge application (the "App", the "service").
We reserve the right to update this Refund Policy at any time. We will notify you of any material changes by posting the new policy on the App and updating the "Last Updated" date at the top of this document. Your continued use of Subscrisaveme after the posting of the revised policy means that you accept and agree to the changes.
2. Eligibility for Refunds
Due to the nature of our subscription-based service, we generally do not offer refunds once a subscription payment has been processed. However, exceptions may be made under the following circumstances:
Technical Issues: If you experience persistent technical issues with the service that our support team is unable to resolve within a reasonable time.
Unauthorized Charges: If you were charged for a subscription you did not authorize.
3. Requesting a Refund
To request a refund, please contact us at contact@missingbridge.app within 7 days of the payment date. Include the following details to process your request efficiently:
Your account email address.
Payment confirmation or transaction ID.
A description of the issue or reason for the refund request.
4. Non-Refundable Circumstances
Refunds will not be granted in the following cases:
Change of Mind: Deciding not to use the service after payment.
Failure to Cancel: Forgetting to cancel the subscription before the renewal date.
Partial Period Usage: If the service has been accessed during the billing period, we do not offer pro-rated refunds for the remaining time.
5. Resolution Timeline
Once a refund request is received, we will review it and respond within 10 business days. If approved, refunds will be processed to the original payment method within 14 days, depending on your bank or payment provider.
We encourage our customers to reach out with any issues before requesting a refund so we can work towards a resolution.